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The customer reported heavy rust in the bearings of the front casters, and the casters will no longer swivel; no injury or fall reported.A photo depicting the defect was provided and only a visual review of the defect could be conducted; a physical sample was not provided, and a functional or dimensional inspection could not be executed via a photo.Investigation results were confirmed, and the bearings of the front casters appear to have rusted.Based on the photos provided and the incident report the root cause of this issue is unknown; no trends were identified, no product changes were identified that could have contributed to the alleged product failure, and the division will monitor through trending.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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