| Model Number |
9695 |
| Medical Device Problem Codes |
Defective Alarm (1014); Unexpected Shutdown (4019)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/01/2026
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Other, other text: the returned device was evaluated.The device powered on and off when connected to ac power.However, the battery led illuminated red, indicating a battery fault.The device would not power on using battery power.The defective battery could not hold a charge, causing the device to power off immediately when disconnected from ac power.The reported issue was confirmed.Health effect impact code: no adverse event; no patient impact.
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Event or Problem Description
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The customer reported that the device is turning on but shuts down after an hour when the ac is unplugged, with no message or alarm provided.There was no patient impact or consequence reported.
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Additional Manufacturer Narrative
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Other, other text: masimo has reached out to the customer to request the return of the device.The device has not been returned to masimo to allow an analysis to be performed.If the device is returned for evaluation or new information is obtained, a follow up report will be submitted.\
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health effect impact code: no adverse event; no patient impact.
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Event or Problem Description
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The customer reported that the device is turning on but shuts down after an hour when the ac is unplugged, with no message or alarm provided.There was no patient impact or consequence reported.
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Search Alerts/Recalls
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