| Model Number |
380620-50 |
| Medical Device Problem Code |
Positioning Problem (3009)
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| Health Effect - Clinical Code |
Insufficient Information (4580)
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| Date of Event |
09/02/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that prior to starting a da vinci-assisted surgical procedure using an x system, and before surgical port placement, the set up joint (suj) arm 1 wrist moved without clutching.The customer confirmed no led indication of a clutched state.A system power cycle was performed, but the issue persisted.As the scheduled procedure was a 3-arm case, the team opted to continue without arm 1.The procedure was completing as planned.
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Additional Manufacturer Narrative
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An intuitive surgical, inc.(isi) field service engineer (fse) was dispatched to the customer site to further investigate the reported event.The fse replaced the setup joint (suj).The system was tested and verified as ready for use.Isi did not receive a da vinci product involved with this complaint to perform failure analysis.
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Search Alerts/Recalls
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