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An investigation was completed to determine the cause of this reported event.Intuitive surgical, inc.(isi) did receive a da vinci product to perform failure analysis.The vessel sealer extend (vse) instrument was analyzed and failure analysis investigations replicated and confirmed the customer reported complaint.The instrument was found to have a grip ring screw dislodged at the proximal inside of the housing.The grip ring screw was found attached to the magnet inside the housing.Component adjacent to the dislodged grip ring screw show damage.Grip ring was found to be dislodged from its original position.Visual inspection did not find any damage at the distal end.Manual articulation was performed and the instrument grips failed to open and close properly.Additionally, the instrument was found to have the grip open ring dislodged at the proximal end inside of the housing.The set screw became dislodged from the grip ring, causing the grip ring to shift, furthermore affecting the operation of the instrument's jaws.The jaws would not open when attempted.Component adjacent to the dislodged grip ring show damage.Grip ring screw was found to be dislodged from its original position.As a result of the grip ring screw dislodged, the grip ring also became dislodged.The instrument exhibited imprecise motion during gripping and un-gripping.The instrument was placed and driven on an in-house system.The instrument passed the recognition, engagement and initialization tests on 3 of 3 attempts.The grip tips moved within the joint limits and in the commanded direction, however a lag or delay in the motion that was observed.The jaws failed to open properly.
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