MAUDE Adverse Event Report: Medline Industries, LP Medline; METER,GLUCOSE,EVENCARE G3,PROF.USE ONLY

Catalog Number	MPH3540
Medical Device Problem Code	Electrical /Electronic Property Problem (1198)
Health Effect - Clinical Code	No Clinical Signs, Symptoms or Conditions (4582)
Date of Event	09/08/2026
Type of Reportable Event	Malfunction
Event or Problem Description
The report states, "the evencare glucometer (mph3540) started showing a low battery indicator a few days ago.They have changed the battery multiple times and continue to receive the same low batter indicator on the screen before the unit shuts off.They are unable to use the meter.Could not resolve.".
Additional Manufacturer Narrative
The report states, "the evencare glucometer (mph3540) started showing a low battery indicator a few days ago.They have changed the battery multiple times and continue to receive the same low batter indicator on the screen before the unit shuts off.They are unable to use the meter.Could not resolve." customer reported, "the item will not hold a charge.We exchanged the battery three times and it still won¿t power the device.We got the device out of circulation and has not been used since it hasn¿t worked." there were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this medwatch is being filed.If any further relevant information is identified or obtained, a supplemental medwatch will be submitted.

• Brand Name: Medline
• Common Device Name: METER,GLUCOSE,EVENCARE G3,PROF.USE ONLY
• Manufacturer (Section D): Medline Industries, LP; three lakes drive; northfield IL 60093 -275
• Manufacturer Contact: sipara semu ; three lakes drive; northfield, IL 60093--275
• MDR Report Key: 50882090
• Report Number: 1417592-2026-49645
• Device Sequence Number: 10707816
• Product Code: CGA
• UDI-Device Identifier: 10884389831199
• UDI-Public: 10884389831199
• Combination Product (Y/N): N
• Initial Reporter State: FL
• Initial Reporter Country: US
• PMA/510(K) Number: K120448
• Number of Events Summarized: 1
• Summary Report (Y/N): N
• Reporter Type: Manufacturer
• Report Source: Company Representative
• Type of Report: Initial
• Report Date (Section B): 09/24/2026

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Operator of Device: Health Professional
• Device Catalogue Number: MPH3540
• Device Lot Number: 10884389831199
• Was Device Available for Evaluation?: Yes
• Date Returned to Manufacturer: 09/22/2026
• Is the Reporter a Health Professional?: No
• Was the Report Sent to FDA?: No
• Type of Report(Section G): Thirty-Day
• Initial Date Received by Manufacturer: 09/08/2026
• Initial Report FDA Received Date: 09/24/2026
• Was Device Evaluated by Manufacturer? (Y/N): No
• Is the Device Labeled for Single Use? (Y/N): No
• Is This a Single-Use Device that was Reprocessed and Reused on a Patient? (Y/N): No
• Patient Sequence Number: 1
• Patient Sex: Female