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The customer reported that an lpn was going to administer a b12 shot and the liquid shot through the hub instead of the needle and got into the lpn's eyes; according to the facility, the fully intact safety needle detached from the syringe and was removed from the patient's arm.No samples were available for testing, but reserve samples from the same lot were randomly selected for visual inspection and functional testing; the visual inspection revealed no manufacturing or any other defects, and functional testing showed no indications of needles bending or detaching from their hub and no indications of leaking fluids from either the plunger or the needles' hub.The complaint was not confirmed.No root cause was identified, and the samples worked as intended.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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