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The customer reported that the item is a sphygmomanometer wall mount and, while doing an inspection on products, it is 8mmhg off.There were no samples or pictures received for evaluation.The complaint could not be confirmed, and without a sample received it is difficult to determine a true root cause for the reported issue.The division performs quarterly trending on all complaints received and will reopen the complaint if the sample/detailed picture becomes available.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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