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| Catalog Number |
MDS400SAB |
| Medical Device Problem Code |
Electrical /Electronic Property Problem (1198)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/27/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that "the new lifts are having issues with the lcd charging light on wall plug, it is showing a green light as it should be charged from what manual shows me and the display only shows a half charge.".
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Additional Manufacturer Narrative
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The customer reported having issues with the lcd charging light on wall plug, it is showing a green light as it should be charged from what manual shows me and the display only shows a half charge.Sample and/or photo provided was not available; medline tried to reach out to the customer to troubleshoot or to obtain additional information regarding this issue and was unsuccessful, pcn history was reviewed, and quality control inspections records were reviewed with no records found in the inspection report based on the serial number provided.Investigation results were not confirmed.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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Search Alerts/Recalls
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