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The customer reported "alarm did not work." based on the information provided, the reported issue was identified as being associated with scar, and corrective actions are addressed per the scar process.The record does not state that the reported problem was confirmed, and no root cause was identified in the information provided.No further actions are required, and divisional qa will continue to monitor during monthly and quarterly trending.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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