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A complaint was received that medline foam monitoring electrodes caused red welts during use, with "redness and welts noted on the patient where the ecg electrodes were placed." medline received one pack of foam monitoring electrodes in new condition, forwarded the electrodes to the vendor for further investigation, and the vendor evaluated retained samples; electrodes were applied to intact, uncompromised skin of random in-house volunteers, and visual check and dhr review were performed.The complaint was not confirmed, and none of the volunteers complained about any skin trouble such as redness or welt formation; internal testing did not replicate the issue reported by the customer.Nothing significant to skin redness could be proven as root cause, the root cause remains inconclusive, the adhesive of the base material and the gel itself exhibited no signs of toxicity, irritation or sensitization, the product met qc release specifications, external control issues were not observed, and manufacturing batch record did not uncover any abnormalities.There were no reports of death, serious injury, medical intervention, or follow up care.This is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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