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The customer reported both oximeters are defective and not functioning.A sample was received for investigation; 2 ea were reported but only 1 ea was received, and the sample was visually/physically evaluated with no damage or defects observed.During functional evaluation using a spo2 reader, the sample would give brief readings at low oxygen saturation levels, but quickly turn off and not hold the reading; the sample was evaluated again and would turn on only momentarily, then turn off.Medline could confirm the reported issue for the received sample; no sample or photo was received for the other reported device, no root cause was identified, no trends were identified, and the quality team will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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