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It was reported that dslwp509 was incorrectly connected to the trunk cable (i.E., plugged in upside down), the reading produced hr 0 and asystole on the monitor.While the icu staff tested medline branded leadwires, this false asystole reading occurred twice in less than 24 hours.
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The customer reported that the leadwires were incorrectly connected to the trunk cable (i.E., plugged in upside down), the reading produced hr 0 and asystole on the monitor, and this false asystole reading occurred twice in less than 24 hours.At this time, a sample was not received for investigation, and there were no samples, photos, videos, or other critical details provided, even after follow-ups with the customer.The complaint was not confirmed, and medline was unable to confirm the complaint issue or that the product failed to meet specifications; no root cause was identified.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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