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The customer reported finding broken scissors, and the complaint stated that the scissors separated during use with no patient harm.The investigation noted that no sample or photo was received, finished good production records were reviewed with no line down situations, run without approvals, deviations, or non-conformance reports that might have had an impact, and the finished good pack build was reviewed with no issues that likely contributed to the reported issue.The reported issue was unable to be confirmed due to no sample or photo being received.With the information provided, medline was not able to confirm at what point the damage occurred or what may have caused it, and the division will monitor for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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