|
The customer reported receiving a medline digital oral thermometer that was giving inaccurate readings during use, and reported that the thermometer would not read his temperature most of the time, other times it takes 20 minutes before he gets a read, and the read is never going above 96.Medline received one oral digital stick thermometer in used condition; the sample came with a working battery, was tested according to the instructions for use, the signaling tone was noticeable, and five body temperature readings were between 97.9 and 98.2 f.The complaint was not confirmed, and the cause was not confirmed with the received sample.The sample worked as intended, and medline was unable to confirm the complaint issue or that the product failed to meet specifications.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
|