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The customer stated that the unit is leaking at a seal, and the images showed the connection between the pad hose and the main hose of the unit is dripping/leaking.A photo depicting the defect was provided and only a visual review of the defect could be conducted; a functional or dimensional inspection could not be executed via a photo.The investigation results were confirmed; after reviewing the photo, the connecting tubing between the pad hose and the main hose of the unit appeared to be slightly dripping/leaking water onto the paper towel below.Given the evidence provided in the photo, as well as the incident report, the root cause of this issue is unknown, and the division will monitor through trending.There were no reports of death, serious injury, medical intervention, or follow up care.This is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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