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The customer reported that both blood pressure machines showed a higher reading, the customer called 911, and when the pressure was checked it was normal.At this time, a sample was not received for investigation, and an invalid lot/serial number was provided by the account.The complaint was not confirmed, and the cause was not determined because a sample was required to determine cause.No further action was taken since medline was not able to investigate the sample or review a provided lot number/serial number; the division has been informed and will continue to monitor trends.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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