| Model Number |
V*Home, English |
| Medical Device Problem Code |
Unexpected Shutdown (4019)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/23/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the device needed service.Upon receipt of the device, ventec downloaded its electronic records (system logs) for analysis and observed that the device had previously powered off by itself.There was patient involvement associated with the reported event; however, there was no patient harm as a result of the reported issue.
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Additional Manufacturer Narrative
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H6: ventec evaluated the device's electronic records (system logs) where the reported issue of it powering off unexpectedly by itself was confirmed.Ventec replaced the control board to resolve the reported issue.Proper device operation was then confirmed through functional and performance testing.The cause of the reported issue was the control board.
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Search Alerts/Recalls
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