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Upon receipt at our quality assurance laboratory, ams 700 underwent a thorough analysis.The cylinders were microscopically inspected and leak tested.The first cylinder was found to have a detached outer sleeve, broken and detached fabric threads consistent with wear, and two holes in the inner tube caused by fatigue.The second cylinder exhibited tears at the fold locations in the proximal, middle, and distal sections of the cylinder.The first cylinder did not pass the leak test, however, the second one did.The pump was microscopically inspected, functionally and leak tested.The pump was microscopically inspected and subjected to functional and leak testing.Microscopic examination revealed that the pump kink resistant tubing (krt) was worn down to the filament.The pump did not pass activation testing but successfully passed leak testing.The reservoir was microscopically inspected and leak tested.Microscopic examination identified wear at a fold in the reservoir shell; however, no leaks were detected.The device history record (dhr) review confirmed that the device met all material, assembly and performance specifications.A review of the device instructions for use (ifu) was completed and did not reveal any evidence of device misuse, off label use, or failure to follow instructions.A risk review was completed and confirmed that the events of mechanical malfunction (leaks, incomplete inflation/ deflation, kinking) and device has a fluid leak were defined in the product risk documentation.This event type has been accounted for during analysis to support acceptable risk benefit for the product.Based on the available information and analysis results, the leak in the tube of the first cylinder, supports the reported clinical observations of cylinder hole/perforation, and device mechanical issue.Therefore, a conclusion code of cause traced to component failure was assigned to this investigation.This record was identified during a retrospective review of complaint events; an electronic medical device report (emdr) was not previously submitted per applicable reporting criteria.Boston scientific has opened a nonconforming events and prevention investigation ((b)(4)) to determine the potential cause for why an emdr was not previously submitted to the food and drug administration (fda) in accordance with boston scientific's established medical device reporting process and fda adverse event reporting requirements.Information gained through these investigation efforts will be utilized to take action(s), as necessary.Model number/catalog number: 72404310
serial number: n/a
batch/lot number: 100258004
model/catalog description: pump ms
unique identifier (udi) #: (b)(4)
model number/catalog number: 72404161
serial number: n/a
batch/lot number: 942347002
model/catalog description: reservoir 65ml pc
unique identifier (udi) #: (b)(4).
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