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The customer reported using the thin roll of unpackaged rolled white medical tape that came with the first aid kit, and after wearing it for less than 12 hours, there were red marks in the shape of the tape, still there but scabbing on (b)(6) 2024; the customer reported home treatment of cleansing area, hydrocortizone cream, and vaseline petroleum jelly, and no serious medical intervention was needed at the time of the response.No sample has been received for this complaint, and without a physical sample or picture, it could not be established that the root cause was directly related to the manufacture of the product.At this time medline cannot confirm a quality issue with the product based off the information received, and the cause code description was sample required to determine cause.Analysis of complaint data over the past two years determined that there were no other confirmed incidences with this product regarding this issue, and the divisional quality representative will continue to monitor this issue for tracking and trending purposes during quarterly trending.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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