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The nurse was completing a heel stick on a patient, used the product as instructed, obtained the lab, and when cleaning up her bedspace she saw the little blade sitting next to the heel lancet; no serious injury identified, medical intervention required, or follow-up care needed.Medline received 1ea infant heel incision device in used condition, randomly selected 25 samples to perform visual and functional testing, and visual inspection revealed no manufacturing defects preventing the samples to work as intended; functional testing experienced no issues, the incision mark was clearly visible, and the cutting mechanism was fully retracted as intended.The complaint was confirmed and the sample received showed that the needle was disconnected from the device, though testing did not reveal any defects and medline was unable to recreate the issue the customer experienced.Medline was not able to determine the root cause of the issue; material trending via sap showed no similar complaints during the last 12 months, and division has been informed and will continue to monitor trends.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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