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The customer reported that on (b)(6) 2024 the "rubber cover on the vacutainer needle malfunctioned and blood squirted out on the phlebotomist and patient instead of going into the sample tubes"; the phlebotomist "washed the site" due to the blood exposure, no injury occurred, and the individuals exposed are doing "fine".A sample/photo was not received for investigation; investigation included review of the lot/serial number and recent complaint trends/scar activity for the past 12 months, and the vendor performed internal investigation including dhr review and inspection records review.The complaint was not confirmed, and the vendor reported that no abnormalities were found.Based on the existing information for investigation, the root cause cannot be determined; medline was unable to confirm the complaint issue or that the product failed to meet specifications and will continue to monitor trends.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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