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Product complaint # (b)(4)
additional information provided:
epm8702 lot#10ctde: ethicon side affected: not applicable quantity affected: 1 quantity available to be returned: 1 ## reason product is not available: available
list any j&j products that were utilized during the case but did not contribute to the reported event.Was there any reported patient or user harm? no
was there a significant delay? yes
how long was the delay (minutes)? an additional 20 minutes was added to the case
if available, provide the product order number (po).Unknown
do you need product packaging to send the product back? yes
this parcel contains biohazardous materials and/or materials used during a medical procedure, yes
the surgeon is having doubts about using this item as it has happened to her several times already with each incident having been reported as a product complaint.Additional information has been requested and received.Attempts to obtain the device have been made.If further details are received at a later date a supplemental medwatch will be sent.The customer stated the product is now not available for return for analysis
when was the needle detached/pulled off from the suture(s) (in the package, during removal from package, during handling prior to use on patient or during use on the patient)? please specify- the needle detached from the suture during use on the patient after the suturing was complete and before the surgeon tied down the suture
were there any unexpected outcomes or complications resulting from the prolonged surgery time? the needle detaching from the suture was the unexpected outcome
which tissue was being sutured when the event occurred? unknown
was additional dissection required in other organs/tissues other than the target tissue? no
was there any change in the patient¿s post operative care due to the prolonged procedure? no
how many devices demonstrated the alleged deficiency? it was reported by the surgeon that the needle detaching from the suture has happened on several cases but the exact number is unknown.Did the event occur during one or multiple patient procedures? this event has occurred with multiple patients.What is the total number of procedures? unknown
have any of these events been previously reported to ethicon? no, this event was the first time the rep was made aware if so, could you please provide the corresponding reference number(s)?
if this event occurred during multiple procedures, would you kindly create a product complaint for each event and provide the corresponding reference number(s)? the surgeon is unaware as to how many times this event has occurred
please provide the source or name of person providing answers to follow-up questions: donna moore/ssl-kaiser-jjmts.A manufacturing record evaluation was performed for the finished device lot number, and no related non-conformances were identified.No product is available for return.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon, or its employees that the report constitutes an admission that the product, ethicon, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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