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Product complaint # (b)(4).Additional information has been requested and received.Attempts to obtain the device have been made.If further details are received at a later date a supplemental medwatch will be sent.-the needle was protruding as if it had pierced the packaging.-there was one needle protruding out of the package.-it was informed that no medical personnel were injured as a result of this incident.Was the sterility of the device compromised?=>the sales rep reported that the needle panctured the package.? are there any photos available?=>no.? please provide the source or name and title of external person providing answers to follow-up (external person submitting answers to sales rep or loc/bq) => (b)(6).? please perform and document the follow up attempt for product return.=>we regularly contact with sale rep about the device returning.A manufacturing record evaluation was performed for the finished device lot number, and no related non-conformances were identified.No product is available for return.This report is being submitted pursuant to the provisions of 21 cfr, part 803, part 4 subpart b.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon, or its employees that the report constitutes an admission that the product, ethicon, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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