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This is a combination product
according to the facility, during preparation for use, the dilator would only insert approximately two inches into the introducer catheter and would not advance further; the affected kits were not used, and alternative devices were utilized.No sample or photo was received for the investigation; the production records could not be reviewed since the lot number was not provided, and review of the bom noted no changes that would result in the complaint issue.Based on the complaint details and investigation, the complaint cannot be confirmed, and the investigation was limited without receipt of the lot number, photo, or sample.Without a lot number or sample for reference, root cause is unidentified and the responsibility is undetermined; the division will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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