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The customer reported that the ligasure "only worked once" and "the surgeon tried to use it today and it will not work"; the failure was identified "during first attempted use" during a thyroid cystectomy, and "the patient was not affected by this during the procedure." during the investigation, the received device was visually inspected and tested for nonconformities; a small amount of clinical debris was observed on the jaws, the device otherwise passed the visual inspection with no observed issues, and the rfid tag data was captured and reviewed with no abnormalities or corrupt data points observed.Following successful connection and authentication to the covidien ft10 console, it was observed that the device would not respond when the activation button was pressed, and the reported issue was confirmed.The exact root cause of the reported issue could not be determined; a potential root cause of the reported issue was due to an internal wiring issue with the device, which prevented proper activation.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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