| Model Number |
DDU-120E |
| Medical Device Problem Code |
Failure to Power Up (1476)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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An international distributor reported that their customer's aed would not power on; however, when tested with a spare battery pack, it did power on and prompted a service code.The customer did not report this occurring during patient use.
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Additional Manufacturer Narrative
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Analysis of the aed's log files identified that the customer's failure to promptly address red asi warnings reduced battery life expectancy.On (b)(6)2025 the aed identified a service code during an automated self test and attempted to alert the user by flashing its red asi and chirping.The aed continued to flash and chirp until (b)(6)2025 when the battery pack was measured at a critically low state and the aed began reporting replace battery pack now.The aed continued to flash and chirp until (b)(6)2025 when the battery pack became completely depleted.There was no evidence in the electronic logs of any human interaction to address the aeds condition until (b)(6)2026 when a replacement battery pack was inserted into the aed.
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Search Alerts/Recalls
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