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| Model Number |
RJP2110X16B |
| Medical Device Problem Codes |
Electrical /Electronic Property Problem (1198); Device Sensing Problem (2917)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/27/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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A trilogy evo device had a ventilator service required alarm while in patient use.There is no allegation of serious or permanent harm or injury.The device was returned to the manufacturer for evaluation.During the evaluation, it was noted that error code e385 (evt_mach_flow_drift_vrs) was found in the device log.This error indicates that the flow sensor had experienced drift exceeding specifications.The system printed circuit assembly (pca) that performs flow sensor signal processing and drift determination was replaced to address the issue.Additionally, no dirt was found on the airflow path at that time.Performed final test, battery check, valve check, run in tests and cleaning then confirmed the unit operated properly.Device logs were not available; therefore, the date of the most recent error codes occurrence could not be determined.At this time, the reported error code event date is based solely on the customer's information received and has not been confirmed through device evaluation.
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Additional Manufacturer Narrative
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The reported failure of evt_mach_flow_drift_vrs is accommodated in the product risk management file as being linked to hazard with description loss of function/loss of primary function.Complaints for this failure are reviewed via the post market complaint trending and escalation processes to assess for the observed probability levels and compare them with the predicted levels in the risk file for the hazards linked to the failure.As of the date of submission for this report, there is no indication that complaints for the failure in question has led to unacceptable increase in probability levels for the hazardous situations in scope, and therefore no further action will be pursued.Qa continues to monitor complaints for this issue per the cadence in the complaint trending procedures.Dhr review was performed for the complaint device sn (b)(6).Review confirms that the device met the final acceptance criteria and was released for final distribution.
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Search Alerts/Recalls
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