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The account reported finding leaking, and the customer reported ¿no issues with patient safety.Tubing appears to be leaking from plastic not adhered.¿ a photo was received for the investigation, a customer-provided video from a related complaint was reviewed, and finished good production records were reviewed; the manufacturer did not find any discrepancies or defects in their production records or retained samples that could have contributed or caused the reported issue.Based on the complaint information, customer-provided video, and investigation, the complaint is confirmed; leakage was observed in the video, and the customer clarified that the leak was the result of the tubing of the device separating from the plastic luer.The root cause is determined to be a medline labeling error, as the labeling for this device did not indicate that the device is for gravity-use only; the division will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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