| Model Number |
DEX3100S13 |
| Medical Device Problem Code |
Electrical /Electronic Property Problem (1198)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/19/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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A bipap a40 proefl device was returned to a third-party service center for service in relation to 2023-cc-src-039.There is no allegation of serious or permanent harm or injury.The device was not documented to be in patient use.During the evaluation at the third-party service center, a ventilator inoperative error code e-50 was found in the device's error log. this error indicates 'the difference between the blower pressure sensor reading and the outlet pressure sensor reading is 10 cmh2o or greater for 5 seconds.No repairs were performed.The device was scrapped.
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Additional Manufacturer Narrative
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The reported failure of ventilator inoperative is accommodated in the product risk management file as being linked to hazard with description loss of function/loss of primary function.A field action was initiated with record id 2023-cc-src-039 and consisted of a field safety notice.Complaints for this failure are reviewed via the post market complaint trending and escalation processes to assess for the observed probability levels and compare them with the predicted levels in the risk file for the hazards linked to the failure.As of the date of submission for this report, there is no further indication that complaints for the failure in question has led to unacceptable increase in probability levels for the hazardous situations in scope, and therefore no further action will be pursued.Qa continues to monitor complaints for this issue per the cadence in the complaint trending procedures.
dhr review was performed for the complaint device sn, review confirms that the device met the final acceptance criteria and was released for final distribution.
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Search Alerts/Recalls
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