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The customer reported "the needles being excessively dull," which "resulted in increased discomfort for our patients," and stated that the issue persists.A sample was received for investigation; the customer returned 3ea for evaluation, medline cannot test the samples based on the nature of the reported defect, production records were requested from the manufacturer, and no investigation was received from the manufacturer after two follow ups.Based on the complaint details and the investigation, the complaint is not confirmed.The manufacturer of the product has been notified, the samples will be forwarded to them for further evaluation, and the division will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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