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The customer reported that the sponge opened weird and could not be used because it was not sterile.A single tray was provided by the customer; the tray seemed to have been opened by the customer with the seal of the tray ripped on the right side, and the seal on the tray peeled off incorrectly with a part of the seal still attached to the plastic tray.Based on the sample provided, medline confirmed the reported issue, and the cause was recorded as cannot determine cause with received sample.Medline evaluated 6 months of complaint history for this product and found no similar complaints, the vendor was notified, and the divisional quality representative will continue to monitor this issue for tracking and trending purposes during quarterly trending.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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