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| Model Number |
KR2110X15B |
| Medical Device Problem Codes |
Circuit Failure (1089); Electrical /Electronic Property Problem (1198)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/31/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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A trilogy evo, korea device was returned to a third-party service center for evaluation due to a service required alarm.There was no allegation of device malfunction, and the device was not reported to have been in patient use.During evaluation of the device, the service technician confirmed that error evt_tpy_held_in_bm (error code 156) was found in the device error code log, and the system printed circuit assembly (pca) was replaced to address this error code.Additionally, the evaluation of the device data identified unrelated error codes.These error codes are consistent with normal device operation and expected use conditions and are not considered reportable under medical device reporting requirements.No evidence was identified to suggest that these error codes contributed to or caused the reported event.The in-line filter prox was also replaced due to dust contamination.Due to 4-year pm assessment, the muffler assembly and air inlet foam filter were replaced.After the evaluation and rework were complete, the device passed final testing.
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Additional Manufacturer Narrative
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The reported failure of evt_tpy_held_in_bm is accommodated in the product risk management file as being linked to hazard with description loss of function/loss of primary function.Complaints for this failure are reviewed via the post market complaint trending and escalation processes to assess for the observed probability levels and compare them with the predicted levels in the risk file for the hazards linked to the failure.As of the date of submission for this report, there is no indication that complaints for the failure in question has led to unacceptable increase in probability levels for the hazardous situations in scope, and therefore no further action will be pursued.Qa continues to monitor complaints for this issue per the cadence in the complaint trending procedures.Dhr review was performed for the complaint device sn.Review confirms that the device met the final acceptance criteria and was released for final distribution.Device logs were not available; therefore, the date of the most recent error codes occurrence could not be determined.At this time, the reported error code event date is based solely on the third-party service center's device evaluation.
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Search Alerts/Recalls
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