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The customer reported that "the left rear drive wheel is broken, there are cracks all around it, and they are unable to use it." a physical sample was not provided; photos were provided and only a visual review of the defect could be conducted.Based on the photo evidence, the product appears to be in used condition due to dirt and grime buildup on the rear wheel spokes, and several wheel spokes appear to have fractured at the center of the rear wheel hub and around the axle.The investigation results were confirmed, the root cause of this issue is unknown, no trends were identified, and the division will monitor through quarterly trending.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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