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The customer states he purchased bubble cushion (pck6), and 5/6 have leaked from seams; the customer tested cushions under water and noticed where the air is leaking from.Samples rec'd and complaint confirmed; the vendor completed the requested evaluation, found no potential cause for defect within their production records, and the supplier confirmed that the pressure test has been performed in accordance with standard requirements.The cause was documented as cannot determine cause w/received sample.There was no reported death or serious injury associated with this event, and the product was not used for treatment or diagnosis; a review of trending data indicates no negative trends associated with this defect or product code, and no further action is required at this time.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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