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A trilogy 100 ventilator was returned to the third-party service center in reference to the voluntary field safety notice/recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.There was no allegation of serious or permanent harm or injury.
during the evaluation of the device at a third-party service center, the device was visually inspected and found no evidence of foam degradation.However, during the evaluation it was noted that an error code, loss_of_comm_int_li_ion, was observed on the device's error log.Device logs were not available; therefore, the date of the most recent error codes occurrence could not be determined.At this time, the reported error code event date is based solely on the customer's information received.The root cause was not confirmed.No repairs were performed and the device will be scrapped.Additionally, the evaluation of the device data identified an unrelated error code.This error code is consistent with normal device operation and expected use conditions and is not considered reportable under medical device reporting requirements.No evidence was identified to suggest that the error code contributed to or caused a reportable event.The reported failure of loss_of_comm_int_li_ion is accommodated in the product risk management file as being linked to hazard with description loss of function/loss of primary function.Complaints for this failure are reviewed via the post market complaint trending and escalation processes to assess for the observed probability levels and compare them with the predicted levels in the risk file for the hazards linked to the failure.As of the date of submission for this report, there is no indication that complaints for the failure in question has led to unacceptable increase in probability levels for the hazardous situations in scope, and therefore no further action will be pursued.Qa continues to monitor complaints for this issue per the cadence in the complaint trending procedures.Device exceeds expected life.Dhr not required.
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The reported failure of loss_of_comm_int_li_ion is accommodated in the product risk management file as being linked to hazard with description loss of function/loss of primary function.Complaints for this failure are reviewed via the post market complaint trending and escalation processes to assess for the observed probability levels and compare them with the predicted levels in the risk file for the hazards linked to the failure.As of the date of submission for this report, there is no indication that complaints for the failure in question has led to unacceptable increase in probability levels for the hazardous situations in scope, and therefore no further action will be pursued.Qa continues to monitor complaints for this issue per the cadence in the complaint trending procedures.Device exceeds expected life.Dhr not required.
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