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The customer reported that the syringe will push when connected to either the extension set or the primary set independently, just not as a set.A sample was received for the investigation; due to the high volume of complaints regarding the same issue and item, medline did not test the samples and sent them to the vendor, amsino, for further evaluation, and notified the vendor and requested review of the production records.Based on the complaint details and investigation, medline confirmed the issue.Amsino's investigation determined that the defect originates during the assembly bonding process, where tubing was bonded such that it extended into the inner diameter of the male luer, resulting in interference between the tubing and the internal features of a needle-free site upon connection, which blocked or severely limited fluid flow through the connection; a corrective action request was issued to amsino and the supplier quality team will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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