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The customer called stating that a (c) clip from the bed broke, and the customer stated that when he 1st received the item it came with (2) broken clips.A photo was provided, and after reviewing the photo sent by the customer, it was discovered that the bed assist bar has a fractured plastic present; a physical sample was not provided and only a visual review of the defect could be conducted.The investigation results were confirmed.Based on the evidence gathered from the complaint, the root cause of this issue is unknown, and the division will monitor through trending.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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