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H3: product analysis as found condition (condition of returned device): a concerto device was returned for analysis within a shipping box; within sealed biohazard pouch; within its opened inner pouch and within a dispenser track.The unknown micro catheter used in the event was not returned.The concerto device was returned within introducer sheath.Visual inspection/damage location details: the concerto pushwire was found to be bent at ~46.4cm, at ~86.9cm and broken but retained by release wire at ~153.0cm from proximal end.The implant coil was found to be already detached and not returned.All other subassemblies appeared to be normal, and no other anomalies were observed.Testing/analysis (including sem reports): the concerto device could not be used for resistance testing with an in-house micro catheter due to its returned condition.Conclusion: based on the device analysis and the reported information, the customers report of ¿coil resistance/stuck in cath¿ was unable to be confirmed.Possible cause for coil resistance in catheter is use of an incompatible device for delivery.It is likely the implant detachment was due to the pushwire break at break indicator causing the release wire to be pulled back and releasing the implant coil.It is possible the damage (break/bent) to the pushwire occurred upon opening the package and attempting to remove the product or after removing it from the package and preparing it per ifu.The root cause could not be determined.The model or lot number for the unknown catheter were not provided; therefore, compatibility could not be assessed.The root cause could not be determined.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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