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The account reported finding pack not sealed.A photo and a sample were received; one pack was evaluated, and along the edge of the tyvek end the seal came apart and is completely open almost the entire edge length, with no other damage noted to the pouch.Finished good production records and finished good pack build were reviewed with no non-conformances or issues noted, and component and branch stock checks found no defects; technipaq reviewed customer provided samples, retain samples from each manufacturing lot, and historical spc data.With the sample provided, medline was unable to confirm the issue and determine a root cause, and technipaq was unable to confirm that the defect occurred as a result of inadequate manufacturing; supplier quality will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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