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It was reported the handheld aneroid was not working properly and would not take accurate bp.We received 1ea medline handheld in like-new condition; upon visual inspection of the sphygmomanometer, the needle was not on the initial position, the gauge was successfully calibrated, and the sample was tested according to the instructions for use.The sample was inflated up to 300mmhg and there were no signs of the needles getting stuck; the complaint was not confirmed.The record does not identify a root cause, and the sample worked as intended.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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