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The device history record (dhr) for the reported lot was reviewed and no issues were identified.The product was manufactured, tested, and released in accordance with validated procedures and established acceptance criteria.The instructions for use (ifu) were reviewed and state that the use of surgical tools that may cause damage to the device is not recommended.Visual inspection of the returned device revealed physical damage to the tube.Based on the available information and the evaluation performed, a manufacturing-related cause for the reported issue could not be confirmed.No evidence was identified indicating a deficiency associated with the manufacturing, assembly, or inspection processes.
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