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It was reported that the blood pressure cuff was not working properly, goes too tight on the arm and doesn't allow for proper reading on blood pressure monitors; when used on different blood pressure devices, results were always the same, inaccurate and gets too tight.Medline's investigation noted there were no samples or pictures received.The complaint could not be confirmed, and without a sample received it is difficult to determine a true root cause for the reported issue.The division performs quarterly trending on all complaints received, and should the sample/detailed picture become available, the complaint will be reopened and investigated accordingly.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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