| Catalog Number |
364992 |
| Medical Device Problem Code |
Device Contamination with Chemical or Other Material (2944)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/26/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported while using bd vacutainer® urine analysis preservative tube, the urine analyzer triggered the ¿check for crystals¿ alarm; however, upon reviewing the captured images, no crystals were visible, only black streaks.No adverse impact was reported regarding the patient or user.
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Additional Manufacturer Narrative
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Investigation summary:
bd received one photo for investigation.Upon evaluation, the photo did not reveal the failure mode indicated by the customer.Additionally, a visual inspection was conducted on 100 retained samples, and no issues were identified.The device history records were reviewed with no issues being identified.There were no related quality notifications.All process and final inspections comply with specification requirements.This complaint has not been confirmed for the indicated failure mode: foreign matter inside product / fluid path.No definitive root cause could be established for the reported defect.Complaints received for this device and reported condition will continue to be tracked and trended.Our business team regularly reviews the collected data for the identification of emerging trends.
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Search Alerts/Recalls
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