| Model Number |
2110 |
| Medical Device Problem Code |
Battery Problem (2885)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/01/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was found during the investigation of a returned pump that the customer complaint regarding the battery being depleted and the pump not charging when plugged in was confirmed through investigation testing.This issue could potentially interrupt therapy, resulting in a delay in therapy while a replacement pump was obtained.There was no patient involvement and no harm was reported.
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Additional Manufacturer Narrative
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B3 - date of event is unknown.Therefore, the first day of the month of the icu medical awareness date was used.The suspected device was returned for evaluation.The review of event log performed and found the depleted battery multiple alarms in history log.A review of the available service history identified no previous related repairs within the last 12 months.The visual inspection and functional testing.The customer complaint was confirmed due to the depleted battery alarms triggered during testing.The probable cause of the reported issue was unknown.The downstream occlusion (dso) and upstream occlusion (uso) sensors were calibrated.The device passed all functional testing after repair.The software was updated, and the device was reset to its standard configuration.
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Search Alerts/Recalls
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