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The customer reported a concern related to the urinary bag, with leaking issues occurring after approximately 2-3 weeks of use and in some cases even sooner.Medline quality did not receive a sample nor photographs of the reported product; a review of the inspection records for the reported item found no similar issues reported, and a post-market retrospective review revealed additional complaints of leakage with no trend based on lot numbers or location of the leak.The vendor was notified, and a review of their records, manufacturing process, and testing of retained samples found no defects or nonconformances in their production.The issue is unconfirmed, as no samples nor photographs were made available to review, and a root cause cannot be identified at this time.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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