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Per photo and customer report, item received with a plastic piece broken off the armrest assembly.Photo was provided, a physical sample was not provided, and only a visual review of the defect can be conducted; after reviewing the photos it was discovered that they show that the quick-release paddle for the swing back armrest on the left hand side fractured off of the arm.Investigation results: confirmed.The product appears to be in new condition, it was received this way; therefore, this issue is most likely due to shipping damage, and no product changes were identified that could have contributed to the alleged product failure.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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