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Hamilton medial ag received the following complaint description (summary):
it was reported that, on (b)(6) 2026, a hamilton-c1 (product no.1610010, s/n (b)(6), sw 3.1.1) "did not audibly alarm while alarm condition existed on patient."
patient involvement was reported.No patient, user, or third-party harm and no medical intervention were reported.
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Hamilton medical ags reference: (b)(4);
hamilton medical ags conclusion:
it was reported that, on (b)(6) 2026, a hamilton-c1 (product no.1610010, s/n (b)(6), sw 3.1.1) "did not audibly alarm while alarm condition existed on patient." patient involvement was reported.No patient, user, or third-party harm and no medical intervention were reported.The reported event could not be reconstructed from the available logs.During subsequent testing, all tested alarm conditions generated audible and visual alarms.The alarm-system, loudspeaker, buzzer, alarm-monitor, and audio-pause tests were completed successfully.
the reported condition could not be reproduced, and no alarm-system malfunction was identified.No hardware replacement was required.The ventilator was returned to service after successful testing.
the reason why the audible alarm was reportedly not perceived could not be determined.Based on the investigation results, hamilton medical ag considers this case closed.
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