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The account reported finding connecting threads leaking, and the customer noted the product was unable to be used.A sample was received for investigation; 36 ea were received from the customer in their original packaging, and testing was performed on 15 ea chosen randomly by connecting an iv administration set to a saline bag, priming the setup, connecting a catheter to the device, and letting saline solution drip through for one minute while monitoring for leaking between the device and catheter.For each of the 15 received samples tested, there was no leaking and flow was consistent throughout the entire setup; based on the complaint details, sample evaluation, and investigation, the issue is not confirmed.No root cause was identified, and supplier quality will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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