|
The account reported finding guidewire is flimsy, and the complaint stated the guide wire is flimsy and does not allow for catheter insertion ease.A sample was received; the customer returned 2 ea of unopened kits, the samples were not used, the dimensions of the guidewire were confirmed to be within specification, and the guidewire was able to be inserted into the corresponding catheter within the kit.A review of production records did not find any similar nonconformances, incoming inspection records confirmed no nonconformances were observed, and bom reviewed, no observations made that would contribute to the defect reported in the complaint.Based on the complaint details, sample evaluation, and investigation, the complaint cannot be confirmed; the transition from products provided by arrow and those provided by medline may be partially attributable to user preference, and the issue will continue to be monitored.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
|