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The customer reported the blood pressure wrist monitor is reading errors, not giving readings, and was tried 4 times on different patients and still not working.Medline received 1 bp wrist monitor in used condition, inserted 2 aaa control batteries, and tested the sample according to the instructions for use using the fluke bp pump; two measurements were performed at 120/80 at 80 bpm and 153/102 at 80 bpm, with results of 119/82 at 80 bpm and 154/101 at 79 bpm.The complaint was not confirmed, results showed no indications of readings out of range, there was no indication of any malfunctions or power issues, and the monitor turned on/off as normal and the cuff was properly inflated/deflated.The cause was not confirmed with received sample, and the sample worked as intended.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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